Privacy Policy

This policy explains how Dr. Akanksha Singh Clinical Nutrition (the "Practice") collects, uses, and protects your personal data, including sensitive health information, in line with applicable Indian law including the Digital Personal Data Protection Act, 2023.

Information we collect

• Contact details such as your name, email address, and phone number
• Booking and scheduling details
• Health information you share for your consultation, such as medical history, lab reports, and lifestyle
• Payment references (we do not store full card or bank-account details)
• Limited, privacy-friendly website analytics that do not use cookies to identify you personally

How we use your information

We use your information to provide consultations, to create and deliver your nutrition plans, to arrange follow-ups, to process bookings and payments, and to communicate with you about your care.

Sensitive health data

Health information is treated as sensitive personal data. It is collected only with your consent, used only for your care, stored securely, and accessible only to Dr. Akanksha and authorised staff.

How we share information

We do not sell your data. We share it only:

• With your consent, for example with a referring doctor
• With service providers who help us operate the practice (secure hosting, email delivery, payment processing) under appropriate safeguards
• Where required by law

Storage and security

Data is stored on secure, access-controlled systems, and we take reasonable technical and organisational measures to protect it.

Data retention

We keep your information for as long as needed to provide care and to meet legal or record-keeping obligations, after which it is deleted or anonymised.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and you may withdraw consent. To exercise these rights, contact us at clinic.drakanksha@gmail.com.

Children

Our services are intended for adults. Where nutrition care is provided for a minor, it is arranged through a parent or guardian.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.